Choose the contact route that matches what you need next.
Use the client portal for profiles and visit requests. Call or email when the ZIP, care setting, medication plan, access, or service fit needs discussion first.
New client registration
Create the guardian account, household access, each cat’s profile, veterinary contacts, medication, and requested dates.
Existing client login
Request dates, update instructions, review messages, and confirm current medications and home access.
Coverage and estimate
Check the published zone and itemize likely visits, additional cats, holidays, parking, medication, injections, and fluids.
The care plan needs human review before a portal request.
Provide the cat’s age, diagnoses, medications, appetite history, behavior, requested dates, ZIP, and the concern you are trying to solve.
Address or boundary uncertainty
Split ZIPs, county limits, rivers, islands, outer roads, building access, or areas outside the published zones.
Request address review →Care-setting uncertainty
Senior, diabetic, recovering, appetite-vulnerable, medication-dependent, or socially dependent cats who may need more than routine visits.
Compare care settings →Medication feasibility
New medication, difficult administration, narrow timing, injections, fluids, or uncertainty about what happens if the task cannot be completed.
Medication support →